Helplines

There are many different local, provincial and national helplines available if you ever need them.

An initial call to 211 is a great first step in navigating which resource or helpline may be best for you.

Provincial/National Helplines

Alberta Addictions Helpline: 24 hr helpline

A toll free confidential service which provides alcohol, tobacco, other drugs and problem gambling support, information and referral to services. The Addiction Helpline operates 24 hour a day, seven days a week and is available to all Albertans.

Toll Free: 1-866-332-2322

Alberta Health Services: Health Link

Health Link provides a number of clinical services including tele-triage and health advice, navigation services and online content support for all Albertans

A telephone service, which provides free 24/7 nurse advice and general health information for Albertans.

Telephone: 8-1-1
MyHealth.Alberta.ca
informAlberta.ca

Bullying Helpline

A 24-hour, toll-free helpline in Alberta that offers resources on bullying.

Toll free: 1-888-456-2323
Chat & Resources

Crisis Services Canada: Canada Suicide Prevention Service

Crisis Services Canada is a collaboration of distress and crisis centres from across Canada, offering Canada’s first nationally available, regionally delivered suicide prevention service available to anyone thinking about or affected by Suicide.

Toll Free: 1-888-456-2323
Text to: 45645
Crisis Services Canada

Kids Help Phone

Free, anonymous and confidential telephone, text and web counselling for youth in Canada.

Toll Free: Alberta Office Line 1-866-297-4101
Toll Free: Youth Counselling Line 1-800-668-6868
Text: 686-868
Chat: Kids Help Phone

Family Violence Information Line

A 24- hour, toll-free helpline in Alberta for anyone experiencing family violence or abuse, or who knows someone that has questions about family violence.

Provides information about family violence programs and services, as well as advice and support through telephone and chat.

Toll free: 310-1818
Online Chat: Alberta.ca

First Nations and Inuit Hope for Wellness Help Line

Providing telephone and chat crisis intervention counselling support for First Nations and Inuit persons

Toll Free: 1-855-242-3310
Online Chat: Chat
Inuit Hope For Wellness Help Line

Local Helplines

Distress Line (CMHA) Edmonton Region:

Are you feeling overwhelmed? Have you experienced abuse? Are you contemplating suicide? Now is the time to talk about it. If you or someone you know is in crisis, you can call the Distress Line at any hour of the day and we’ll talk through it together.

Toll free Northern Alberta: 1-800-232-7288
Crisis 24 hours Edmonton: 780-482-HELP (4357)
Seniors Abuse Helpline: 780-454-8888 Crisis 24 hours
Edmonton CMHA

Distress Centre Calgary:

Distress Centre Calgary provides 24 hour crisis support in Calgary and southern Albert through our 24 hour crisis line, email and daily chat and daily text for our youth. We also have professional counselling for clients with issues that can’t be resolved over the phone. For people needing information on community, social, community and health services we have 24 hour support on our 211 line. All our services are free.

Main Crisis Line:(403) 266-HELP (4357)
ConnecTeen: (403) 264-TEEN (8336)
Daily chat/text support for youth: Calgary Connecteen
Daily chat support: Distress Centre

Distress and Suicide Prevention Line of Southwestern Alberta (CMHA -Alberta South Region):

A 24 Hour Phone Support for Individuals Experiencing a Crisis in Southwestern Alberta. 24 hours, 7 days a week telephone support for people who are in distress and require support, intervention and/or information and referral services.

Toll Free: 1-888-787-2880
Crisis 24 hours for Lethbridge and area 403-327-7905
Lethbridge CMHA

Dr. Margaret Savage Crisis Centre:

The Dr. Margaret Savage Crisis Centre (DMSCC) is a non-profit, charitable organization providing emergency shelter and support for women, with or without children, who are fleeing domestic violence, or who are in life crisis. The DMSCC also provides community support to help educate and empower all members of our communities.

Toll free: 1-866-594-0533
Crisis 24 hours Lakeland local: (780) 594-3353
DMSCC

Some Other Solutions Society for Crisis Prevention:

Provides emotional support to individuals struggling with life’s challenges and crisis situations 24 hours per day. This is a confidential, anonymous, and non-judgmental service to those in crisis in Fort McMurray and Northeastern Alberta. Listeners meet people in their current state and provide them with a safe space to share their distress, and find the hope and the means to move forward.

24 hour Crisis Line: 780-743-HELP (4357) / 1-800-565-3801
Some Other Solutions

Capella Centre (formerly St Paul Crisis Centre Association):

Provides a safe, secure women’s shelter in St. Paul, Alberta open 24 hours a day, 365 days a year.

Crisis 24 hours toll free: 1-800-263-3045
Crisis 24 hours local for Alberta 780-645-5195
Capella Centre

Wellspring Family Resource Centre:

Provides support, information and crisis services in the Whitecourt area. Priority is given to those dealing with family violence issues.

Toll free: 1-800-467-4049
Crisis 24 hour local: 780-778-6209
Wellspring Family Resource Centre

Wheatland Shelter Society

The Wheatland Crisis Society provides ongoing supports and services to women, men and children affected by family abuse, as well as educational and community support services in the Strathmore area.

Toll free: 1-877-934-6634
Crisis 24 hours local Strathmore: 403-934-6634
Wheatland Shelter Society

Woods Homes:

Wood’s Homes is a nationally-recognized children’s mental health centre based in Calgary, AB. Programs include 24/7 crisis counselling via telephone/text/live chat and mobile response, as well as no charge/walk-in counselling for families, couples and individuals.

Toll free: 1-800-563-6106
Crisis 24 hours local: 403-299-9699
Woods Homes