211 Alberta is focused on building a comprehensive Information and Referral system accessible to all Albertans. The 211 system is an enhancement, not a replacement, of local Information & Referral services currently operating across the province. In addition to helping people find the information they need, 211 analyzes data from calls to identify emerging needs, gaps in services and areas of high demand. 211 will share this data with various stakeholders, including local municipalities to be used as a social planning tool.
211 in Canada began as a community supported initiative to make finding the right community and social services easier. Learn more about its growth across Canada.